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Emotional Intelligence for the Governance Professional

  • 27 Jan 2021
  • 1:00 PM - 4:00 PM
  • Webinar (EST)

Registration

  • $399 plus applicable taxes
  • $499 plus applicable taxes

Register

Introduction and Setting the Scene / Objectives /Agenda (1-1.10)

Governance Professional – An evolving role and the Crucial impact of soft skills for success (1.10-1.20)

  • Going Beyond the technical in the role
  • How to effectively act as a bridge for Boards and management
  • Clarifying expectations and creating a roadmap for successful relationships
  • Navigating difficult situations

Developing the role as an influencer and advisor (1.20-1.35)

  • Focusing on communication skills / ability to articulate ideas
  • Speaking the same language as senior management and the Board
  • Relationship building and developing your profile as a trusted advisor
  • Mediating confrontational situations or difficult people
  • Building resilience, assertiveness, and strength of character
  • Creating and fostering trust

Breakout Session (1.35-1.50)

  • A time of 10 minutes will be allotted for discussion and 5 minutes for presenting ideas
  • In your breakout groups, consider some of the strategies you can employ in your workplace to develop your influence.

Self-awareness and self-management (1.50 – 2.10)

  • Self-inventory – strengths and weaknesses
  • Exhibiting model behaviours
  • Growth and learning mindset
  • Organizational Awareness

Conflict Resolution and Dealing with Difficult Board members (2.10 – 2.30)

  •  Assertiveness
  • Role as a mediator
  • Transparency and integrity

Break for 5 minutes (2.30 – 2.35)

  • A time of 10 minutes will be allotted for discussion and 5 minutes for presenting ideas
  • In your breakout groups work on a Case Study of a difficult Board Chair – role play / discuss coping strategies

Building Resilience (2.50 – 3.10)

  • Staying focused and motivated
  • Agility and flexibility
  • Dealing with conflicting demands in dual reporting situations

Fostering Trust (3.10 – 3.30)

  • Ethics and difficult judgment calls
  • Confidentiality
  • Sensitivity and objectivity
  • Empowering the Board

Group Discussion / Video (3.30 – 3.40)

The Governance Professional as a Leader and Coach (3.40-3.55)

  • Importance of empathy and how to develop this skill
  • Active listening techniques
  • Creating a strong team through EQ
  • Role model for behaviour and values

Summary, final thoughts and action steps (3.55-4.00)

March 2020 Cancellation Policy

Speaker


Paul Dubal
Founder, Perfect Balance Consulting

(Please click on the name of the speaker to read his biography.)


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