Track C: Key Trends in Governance
Session 2C: Always Audit Ready: Embedding Governance into Global Trade Operations – A Case Study at lululemon
Key insights will be shared on how to build governance capability within Global Trade, with accountability for designing and implementing the policy frameworks, controls, and oversight mechanisms that now support audit readiness and regulatory compliance across regions. The function, while independent, requires close partnership with senior leaders, Vice Presidents, and Directors across Global Trade in North America, Mexico, Asia Pacific, Europe, and China, as well as collaboration with Global Fulfillment and enterprise risk partners.
In global customs and trade, the standard is not reactive compliance. It is constant audit readiness.
This session will examine how formal governance frameworks can be embedded within large or small organizations, specifically in supply chain operations to create a sustainable control environment that supports internal audits, enterprise assurance testing, and external regulatory reviews conducted by customs authorities and supply chain security programs.
As the sole governance lead within the Customs and Trade business unit at Lululemon Athletica, the speaker established policy architecture, standardized global operating procedures, implemented third party monitoring controls, and deployed policy management systems to align with requirements under programs such as Customs-Trade Partnership Against Terrorism (CTPAT), Partners in Protection (PIP), Customs and Border Protection (CBP) and the Canada Border Services Agency (CBSA).
The session will reflect direct, firsthand experience building governance from the ground up within a global retail environment. You will hear about practical implementation examples, real scenarios from policy management system deployment, and measurable impact achieved through executive alignment. The aim is to demonstrate how governance, when operationalized with defined ownership, structured controls, and measurable oversight, elevates customs compliance from a regulatory obligation to an enterprise level of good governance, risk, and compliance capability.
Attendees will:
- Understand how to design governance frameworks that support continuous audit readiness in high-risk operational environments
- Learn practical methods for implementing policy management systems that align procedures, controls, and accountability
- Gain insight into translating regulatory requirements such as CTPAT, PIP, and customs authority audits into operational controls
- Identify strategies for driving governance adoption across global teams without formal authority structures
- Recognize how governance within operational functions strengthens enterprise risk management and board level assurance
This session offers a concrete and transferable example of governance as a capability builder inside a fast-scaling Canadian retail organization operating globally.
Speakers: Vishali Kairon, MPPAL, PMP, Program Manager, Trade Operations Governance, lululemon Athletica | North America