To ensure a productive and successful learning environment, all participants are expected to adhere to the following guidelines:
Attendance
Upon enrollment to the courses (weekly or over the 2 ½ day weekend), participants are expected to attend all scheduled sessions. Active participation in class discussions and activities is crucial for understanding the material and achieving academic success.
Punctuality: Arrive on time for class to avoid disruptions to the learning environment.
Missed Classes
Responsibility for Missed Material: If a student is unable to attend class, it is their responsibility to review the missed materials and complete any assigned work independently.
Missing one (1) or more sessions within the scheduled course will result in removeable from the course. Administrative fees will be applied to reenrollment to another course.
Notification of Absence: Students should inform the program administrator at [email protected] in advance if they expect to miss class, whenever possible. If advance notice is not feasible, notify the program administrator as soon as possible.
Making Up Missed Materials
Access to Resources:
Review the class syllabus, slides, or reference/pre-read materials shared by the instructor. Consult with classmates for additional notes or information.
Office Hours and Questions:
If clarification is needed on the missed material, utilize the GPC’s office hours or schedule a meeting. GPC is open from 9:00 am to 5:00 pm ET.
General Expectations
Engagement and Accountability: Whether attending class or reviewing materials independently, participants are expected to actively engage with the course content and take responsibility for their learning.
Respect and Collaboration: Foster a respectful and collaborative learning environment by supporting peers and maintaining clear communication with the instructor.
Cancellation Policy
If a registrant chooses to withdraw from all courses within the Education Program, within the first 3 months of taking their first course, the program fee will be refunded with a cancellation penalty and administration fee of $500. If the program cancellation occurs within 30 days of taking your first course, the program fee will be refunded with a cancellation penalty of $1,000. Should a cancellation occur during or after the first course has been started, there will be no further refunds. *Companies or individuals may be able to transfer their registration to another individual, but only if the cancellation occurs prior to taking the first course. Once the first course has been taken, only the individual registered may be able to transfer their registration to another individual.
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Up to 90 days prior to program the offering
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The program fee will be refunded with a $500 administration fee.
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Up to 30 days prior to the program offering
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The program will be refunded with a $1000 cancellation fee.
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Up to 20 days prior to the program offering
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*There will be no further refunds.
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Individuals who register for the courses and do not attend will still be charged full fees. Charges will also apply if they choose to attend an alternate date.
An administrative fee of $250 will be charged for any course date transfers requested within three weeks of the course start date. This fee helps cover the costs associated with rescheduling and ensures availability for other participants.
All cancellations or transfer requests must be received by email to [email protected].
Expired Enrolment and Revenue Recognition Policy
Participants are expected to complete their enrolment within the 2-year timeframe from the date of beginning their first course of the designation. Where a participant fails to complete the program requirements within the established enrolment period and no formal deferral, extension, or withdrawal has been approved, the participant will be given a 1-year grace period to complete the requirements while maintaining their membership. After the 1-year grace period the enrolment will be deemed expired.
Upon expiry of enrolment, any fees paid will be considered non-refundable and earned, and the organization will be entitled to recognize the associated amounts as revenue, subject to applicable accounting standards and internal controls.
Notwithstanding the above, revenue recognition for expired enrolments will be assessed on a case-by-case basis to ensure compliance with accounting and audit requirements. Prior to recognizing revenue, appropriate documentation must be maintained to support the conclusion that performance obligations have been substantially fulfilled or that no further obligation exists. This documentation should include, at a minimum:
- The participant’s registration date and payment status
- Record of program participation (e.g., last session attended or accessed)
- Evidence of communications and follow-up attempts with the participant
- Any requests for deferral, withdrawal, or accommodation, and the outcome
- Confirmation that the enrolment period has lapsed in accordance with program terms and conditions
GPC will exercise professional judgment in determining the appropriate timing of revenue recognition, and all determinations must be adequately supported to withstand audit review.
Lapsed Membership/Lapsed Designation
If your membership lapsed you will have a 1-year grace period from your membership renewal date to submit your required credits and have your designation reinstated.
If your grace period has passed and you are no longer in good standing you will need to submit your required credits (36 GECs) and renew your membership for a 3-year period.
Please contact [email protected] to discuss further.
General Terms
GPC reserves the right to make changes to the event dates, content, speakers, venues, or to cancel events, and assumes no liability in connection with any change or cancellation.
If GPC cancels an event, all Registrants will receive a full refund for fees paid to GPC (with no administration charge) no later than two weeks following the scheduled date of the event.
All refunds will be made using the original form of payment. For example, if you registered using a Visa card, any refund will be credited back to that same Visa card.
Substitutions
Registrants who cannot attend an event are permitted a substitute participant to attend in his/her place. The new participant may be subject to any applicable differences in fees. Please ensure that you notify the program administrator at [email protected].
Force Majeure Cancellation
GPC is committed to continued support of governance professionals throughout pandemics or major events such as Acts of God, providing relevant content in alternative formats, such as webcasts, webinars and On-Demand Learning course offerings. Should any registrations occur during these instances in which force majeure would be applicable, the registrant will be permitted to submit cancellation requests up to the day prior to a given event. Refunds shall be processed to the original method of payment. Administrative fees will not be applied during this timeframe.